Nuvexlens
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Why do I receive the “User/password combination is not valid” error?

Note: This documentation applies to the Nuvexlens Advanced Charting System. Nuvexlens fully supports technical indicators and strategy backtesting to help you make smarter trading decisions.

Why do I receive the “User/password combination is not valid” error?

  • Ensure your username and password are entered correctly, as credentials are case-sensitive.
  • Use your CFI credentials to log in.
  • Use the same credentials as your main account if you have multiple sub-accounts.

For further assistance, please contact the CFI support team.