Normally, the system will try to process the payment within three days. So if you update the payment method or solve the issue with the bank after the first or even the second try, there's still nothing to worry about. Your subscription will be renewed successfully. You just need to wait for a new attempt to be made by our system.

To update your payment information if that is required for a successful auto-renewal of your plan, please visit your Subscriptions page.

Note: If your paid subscription failed to renew automatically and was canceled, you need to re-subscribe manually. You can get the required subscription on the pricing page. To subscribe to real-time data, open your Settings and billing page → Subscriptions tab → scroll down to real-time market data → click «Explore now».